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Who can order from this site?

Every person who is 18 years or above can make orders from this site and there are no legal restrictions on the purchase of any of our locksmith tools. When orders are made from another country [...]

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Can I make changes to a placed online order?

Yes, if the order has not been dispatched, you can make changes. If you would like to do so, please contact us at info@ivaylov.com

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How will I get my order?

We use the services of DHL. If you have any additional requirements, please contact us at info@ivaylov.com

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Can I trace my order?

Yes, when the item you ordered is dispatched, you will receive a tracking number for DHL and you can see online where exactly is your product.

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When the product will be dispatched for delivery?

In the description of every product you will see approximate time for dispatching. When the product is dispatched, you will be notified via email. If you want to know for sure when we can [...]